Safeguarding

Caritas Penang, in union with the global Caritas network, makes safeguarding its highest priority. Because of our daily engagement with vulnerable communities, we are firmly committed to protecting vulnerable adults and children and preventing them from experiencing further harm.

Our safeguarding policy comprehensively addresses all forms of abuse and exploitation, with dedicated protocols for child protection. In strict compliance with Canon Law and the statutory requirements of Malaysian legislation—including the Child Act 2001, the Child (Amendment) Act 2016, the Sexual Offences Against Children Act 2017, the Penal Code, and other relevant laws in force—we ensure that all our staff, volunteers, programs, and partners are equipped and empowered to protect the people we serve, firmly upholding the principle to “Do No Harm.”

This safeguarding policy was developed by Caritas Malaysia. At the local level, Caritas Penang—operating under the jurisdiction of The Titular Roman Catholic Bishop of Penang—works with the Professional Standards Office (PSO) in the Diocese of Penang to manage any reports we receive. Our crucial role is to facilitate swift coordination between victims, volunteers, and support services to ensure that those in danger are rescued, supported, and kept safe.

safeguarding

Case studies

These scenarios represent the harsh realities of abuse and exploitation that humanitarian workers can encounter on the ground. When witnessing these situations, our volunteer must be equipped to handle them appropriately and know how to seek intervention.

Our goal is to ensure that no one in our care suffers abuse. Together, our volunteers and programs must protect and prevent further harm to the vulnerable communities we serve and deeply care about.

Aina is a 12-year-old Orang Asli girl living in a remote jungle village. She has developed a habit of wearing makeup whenever outsiders visit her village. During a medical camp, a doctor notices this unusual behavior and uncovers a dark reality: loggers working in the nearby forest groom the young girls and sexually exploit them. Tragically, young girls like Aina now wear makeup to attract these men whenever visitors arrive.




Rakesh is a 10-year-old boy. His family shares a rented apartment with an elderly couple. When the elderly husband passes away, a volunteer visits the widow and discovers that Rakesh has not attended school for two years. Rakesh’s father struggles with a severe drug addiction, consuming narcotics daily in their bedroom. The father frequently abuses Rakesh’s mother, leaving the boy living in constant terror. His mother is too terrified to seek help, knowing her husband will beat her even worse if she exposes him.




Rofida is a 25-year-old Rohingya woman, married with two children. Her husband recently became involved in human trafficking, amassing significant wealth. He physically abuses her repeatedly, threatening to kill her if she attempts to file a police report. Rofida suffers in silence; her husband’s corrupt connections within the local police force make it impossible for her to seek help from the authorities safely.

Adam is an aid volunteer who directly delivers supplies and participates in humanitarian outreach programs. He secretly promises a young female beneficiary extra aid items if she agrees to “be his friend.” This manipulation soon escalates into an attempt to coerce her into a sexual relationship, which is eventually discovered and reported by other volunteers.

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